Privacy Policy
Last updated: June 22, 2026
At WILD GRACE, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, subscribe to our communications, or interact with us.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information
- Purchase history
- Information you provide when contacting us or subscribing to our newsletter
We may also automatically collect certain information about your device and browsing activity, including your IP address, browser type, pages visited, and website interactions through cookies and similar technologies.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you regarding your orders and inquiries
- Send marketing communications when you have opted in
- Improve our website, products, and services
- Prevent fraud and maintain website security
- Comply with legal and regulatory obligations
Marketing Communications
If you subscribe to our newsletter, we may send you updates, educational content, product announcements, and special offers. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Cookies and Analytics
Our website uses cookies and similar technologies to enhance your browsing experience, understand how our website is used, and improve our services.
You may modify your browser settings to refuse cookies; however, certain features of our website may not function properly.
Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Email marketing platforms
- Website analytics providers
- Customer service tools
These providers receive only the information necessary to perform their services and are required to protect your information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While no method of transmission or storage is completely secure, we take appropriate measures to protect your data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent to certain processing activities
- Unsubscribe from marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
WILD GRACE
Montreal, Quebec, Canada
Email: info@wildgrace.ca
Website: www.wildgrace.ca